Origins

Trip

Game

Story

Trip

A cheerful guide along your way

SCROLL

A local twist
at every stop

Make your journey
more playful

Legal Notice

Website Publisher

The website www.relay-hay.com is published by:

Lagardère Travel Retail France SNC
General partnership with a share capital of €18,060,980
RCS Nanterre B 542 095 336
Registered office: 4-10 avenue André Malraux, 92689 Levallois-Perret Cedex, France
Email: support@relay.com

Publication Director: Jean-Baptiste BOURGEON

Website Art Direction

Sarah RICHARD
Sole proprietorship registered under SIRET number 828 457 226 000 37
Registered office: 7 avenue Charles Jegou, 44000 Nantes, France
Email: contact.sarahrichard@gmail.com

Design & Development

LA FREELANCERIE – LF Développement, represented by Mr. François LE
SARL with a share capital of €10,000
SIRET: 887 988 822 000 29
Registered office: 8 rue des Maraichers, 44400 Rezé, France
Email: contact@la-freelancerie.fr
Website: www.la-freelancerie.fr

Illustration Design

W Conran Design
SAS with a share capital of €124,480
Registered with the Nanterre Trade and Companies Register under number 414 344 770
Registered office: 1 cours de l’Île Seguin, Aurélium Building, 92650 Boulogne-Billancourt, France
Email: par@wconrandesign.com
Website: www.wconrandesign.com

Hosting

SYNOPTIK LABS, represented by Loick Pelet
SAS with a share capital of €1,000
SIRET: 831 359 542 000 22
1 rue de Stockholm, 75000 Paris, France
Website: www.synoptik-labs.com

—-

General Terms of Use for the website relay-hay.com

1. General Use
The website relay-hay.com (hereinafter referred to as the “Site”) is the institutional website of the simplified joint-stock company Lagardère Travel Retail (hereinafter referred to as the “Company”).
These General Terms of Use (hereinafter referred to as the “Terms of Use”) are intended to inform the user of the Site (hereinafter referred to as the “User”) of the conditions under which they may access the Site and, where applicable, use the content of any nature appearing on or linked to the Site (including but not limited to all information, databases, files, texts, images, photographs, audio and video animations, user interfaces, graphic charts, trademarks and other distinctive signs, or any other work protected by copyright or other proprietary rights) (hereinafter referred to as the “Content”).
Any use or viewing of the Site implies the User’s agreement to comply with these Terms of Use.

2. Sections of the Site
By using the Site, the Publisher provides access to several sections, including:

“About” introduces the Company, its history, the Lagardère Group, and its code of ethics and compliance.

“Activities” presents the Company’s different lines of business: Travel Essentials, Duty Free & Fashion, and Foodservice.

“Brands” showcases the portfolio of retail concepts in Travel Essentials, Duty Free, and Foodservice, featuring both proprietary and partner brands designed to meet travelers’ needs. Given the evolving nature of these concepts, the Publisher does not guarantee the accuracy, timeliness, or completeness of the information in this section.

“Our Offices” displays the Company’s global office locations.

“News” shares the Company’s latest news and updates.

“Join Us” provides access to job opportunities within the Lagardère Group and allows candidates to submit their resumes. This section also presents the Group’s professions and HR policy.

“Contact” allows Users to submit inquiries or questions.

The Site is accessible free of charge from any location by any User with internet access. All costs required for access to the services (computer equipment, internet connection, etc.) are the responsibility of the User.
For maintenance or other reasons, access to the Site may be suspended or interrupted by the Publisher without notice or justification.

3. Intellectual Property Rights
The User may freely consult the Content on the Site for private, non-commercial use, subject to compliance with the intellectual property rights held by the Publisher and/or third parties, as defined below.
The Site and all its components are protected by intellectual property rights reserved exclusively for their respective holders.
As such, any reproduction and/or representation and/or distribution of these pages and Content, in whole or in part, is prohibited unless expressly authorized in writing in advance by the Publisher. In any case, the User must comply with applicable law, including intellectual property, copyright, image rights, press and communication laws, and all other relevant national, EU, or international regulations and treaties.

Photographs
The right to use, store, reproduce, duplicate, or print the photographs contained on the Site (hereinafter “Photographs”) is subject to prior written consent from the Publisher.
Accordingly, the User shall not:

Reproduce or transfer, in whole or in part, for sale, distribution, broadcasting, publication, or communication in any form, the Content without specific prior written authorization from the copyright holder and, if applicable, the persons depicted in the Photographs;

Use or reuse the Content for commercial or advertising purposes;

Reuse the Content in any way that could harm the image or reputation of the copyright holders, the persons depicted in the Photographs, or any third party who may suffer damage from such use. In this regard, the User specifically agrees not to use the Content, particularly the Photographs, in any offensive, disparaging, or defamatory manner or in any way that may infringe the image rights or reputation of those concerned;

Modify the Content in any way or otherwise infringe its integrity.

The Publisher and/or the relevant third parties reserve the right to take any appropriate legal action, including criminal prosecution, to enforce their intellectual property rights.

Lagardère Trademarks and Logos
The right to use, store, reproduce, duplicate, or print the Lagardère trademarks and logos on the Site is subject to prior written consent from the Publisher.
Accordingly, the User shall not:

Reproduce, in whole or in part, for sale, distribution, broadcasting, publication, or communication in any form, the trademarks or logos without specific prior written authorization;

Modify the trademarks or logos in any way or reproduce them;

Reuse the trademarks or logos for commercial or advertising purposes or in any manner that could harm the image or reputation of the Lagardère Group and/or its leaders or employees.

The mention of third-party trademarks, whether figurative or otherwise, on the Site does not imply any right to use, license, or authorization of said trademarks without the prior written consent of the relevant trademark holder. Unauthorized use is strictly prohibited.
The Publisher and/or the relevant third parties may take any appropriate legal action, including criminal prosecution, to protect their trademark and broader intellectual property rights.

4. Privacy Protection
Personal Data Processing
Several sections of the Site include forms that require the collection of personal data. These data collections are carried out in compliance with applicable laws and regulations, including the French Data Protection Act of January 6, 1978, as amended, and the European General Data Protection Regulation (GDPR) of April 27, 2016.
The legal notices regarding each data processing activity, including data retention periods and contact details to exercise your rights, are detailed in the Site’s Privacy and Cookie Policy.

For any question related to the protection of personal data collected via the Site, you may contact the Lagardère Travel Retail Group’s Data Protection Officer at: donneesperso@lagardere-tr.com

Confidentiality and Cookies
Please note that visits to our Site may be recorded. This data is used exclusively for statistical purposes to ensure consistent service. No identifying or personally identifiable data is collected through this recording.
All relevant information is detailed in the Site’s Privacy and Cookie Policy.

5. Liability
The Publisher provides no guarantees as to the quality, accuracy, timeliness, order, or completeness of the Content on the Site and is under no obligation to update said Content.
The Publisher declines all liability in case of use or exploitation of all or part of the Site’s content (including the Content).

In no event shall the Publisher or parties involved in the creation of the Site be liable to any User or third party for direct or indirect damages (including loss of profit, business interruption, data loss, or other system failures), special, incidental, or consequential damages arising from the use of the Site or any linked site, even if the Publisher has been expressly informed of the possibility of such damages. The User accesses the Site and any linked external sites at their own risk.

The Site may include images and links to websites operated by third parties (hereinafter “Partner Sites”). The Publisher has no control over these Partner Sites and assumes no responsibility for their content, including links contained within them or any changes or updates made to such sites. In this regard, the Publisher cannot be held liable for video content accessible on the Site. The Publisher is not responsible for the (partial or full) malfunction of any Partner Site. The inclusion of links does not imply that the Publisher endorses the content of these sites or that there is any association between the Publisher and the operators of the Partner Sites.
It is the User’s responsibility to comply with any applicable regulations and terms of use of the Partner Sites.

If the User contributes or uploads content to the Site, they are informed and agree that the information submitted will be deemed non-confidential and royalty-free. The Publisher is free to use any ideas, concepts, know-how, or techniques contained in such communication for any purpose, including reproduction and disclosure to third parties.

6. Changes to the Site and Terms of Use
The Site is subject to change, and the Publisher may update its content and these Terms of Use at any time.
These updates will be implemented without prior notice and will apply to Users without any specific formality.
Users are therefore advised to regularly check the Site to review the most current version of the Terms of Use.
Any User who does not agree to the changes made by the Publisher in relation to the Site or these Terms of Use is invited not to access the Site.

7. Applicable Law
The Site and these Terms of Use are governed by French law.
Any dispute concerning the validity, performance, or interpretation of these Terms of Use, and more generally any dispute related to or arising from access to or use of the Site or any element available on the Site, shall fall under the exclusive jurisdiction of the Paris Courts.